Sustainability Policy

2026 Sustainability Policy

Operating under the motto "Our service must result in customer satisfaction through quality, efficiency, environmental responsibility and innovation," as QUEEN'S PARK RAI PREMIUM TEKİROVA HOTEL we will continue our quality-driven approach without interruption through our training, controls and continuous internal audits. By analyzing customer satisfaction and our service performance through our surveys and dialogues with guests, striving for progress through market research and training, and continuously measuring our efficiency through our meetings, follow-ups and goal-oriented evaluations, we work at all times according to the principle of "continuous improvement."

The sustainability policy of QUEEN'S PARK RAI PREMIUM TEKİROVA HOTEL has been determined as stated above, and based on this policy, the fundamental principles set out below have been communicated to employees through training and meetings.

1. Environmental Responsibilities:

• We take the necessary measures to carry out our activities without harming the environment.
• We implement the necessary measures to properly manage our waste and enable recycling.
• We implement conservation measures to reduce our water and energy consumption.
• We protect natural resources and use environmentally friendly materials.

2. Social Responsibilities:

• We act fairly in all processes, from recruitment to ensuring the safety of our guests.
• We take the necessary measures for the occupational safety and health of our employees.
• We support social responsibility projects by cooperating with local communities.
• We respect the cultural and social diversity of our guests.

3. Economic Responsibilities:

• We keep our economic activities under control to contribute to the sustainability of the economy.
• We aim to continuously improve the quality of the goods and services in our business and to keep customer satisfaction at the highest level.
• We keep our supply chain under control and adopt ethical practices.
• We take the necessary measures to achieve our sustainability goals by regularly monitoring our business performance.
• To continuously increase our quality level and sustain greater efficiency, we closely follow and apply developments in science and technology based on the most effective use of our resources.
• We care about the environmental impact of the services we provide and contribute to leaving a livable world for future generations.

We pledge to hand over the environment entrusted to us by future generations clean and healthy,
to show the necessary sensitivity to reducing, recycling and reusing the waste generated during the operation of the facility,
to raise awareness among all our staff and guests regarding our environmental responsibilities and ensure their participation,
to protect greenery, air, water and natural resources by taking all environmental impacts into account during the operation of the facility,
to fulfil all our obligations within the scope of the sustainability policy, and to develop our environmental management system towards the continuous improvement of customer satisfaction and our environmental performance,
to use appropriate technologies that cause the least harm to the environment within technical and economic means,
to reduce potential emergency risks within the framework of occupational health and safety rules, thereby establishing the integrity of health, safety and the environment,

FOR SUSTAINABLE LIVING AND TOURISM,
WE PLEDGE TO LEAVE A LIVABLE WORLD
FOR FUTURE GENERATIONS

Rai Premium Tekirova Resort&Spa Hotel
Tekirova Mah. 7024 Sok. No:2
Kemer - Antalya